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Insurance Claim Adjusting

In a world where the insurance claims process has become overwhelmingly frustrating and time consuming, with nearly 68% of claims being underpaid, having an experienced team working on your behalf is more important than ever.

 

The time following a disaster can be stressful and can lead to missing critical deadlines and overlooking available/applicable coverage(s).  We understand the technical language and complex requirements inherent within insurance policies and claims.

 

It is the insured’s responsibility to substantiate a loss, not the agent or the insurance carrier. It is absolutely crucial the presentation is handled properly to find successful resolution. TEI Claims provides peace of mind in this endeavor, professionally managing the insurance claim process.

Insurance Claim Consulting

Forensic Structural Analysis – We go beyond industry standard practices to determine the full extent of damage, the long-term impact to building components, and how to best restore your property to pre-loss condition or better. Partial fixes offered by the carrier may lead to unexpected future repairs.

 

Professional Photography – We provide our clients with detailed photographs to capture relevant and necessary proof of damages, strengthening your claim.

 

Moisture Survey – We use state of the art infrared thermal imaging cameras and moisture detectors to discover and document trapped moisture that has, or will, cause damage.

 

Estimate Review – Our team is made up of construction industry experts. Insurance Companies have a financial interest in your claim which may be taken into consideration when compiling estimates. Our experience tells us what it will cost to properly restore your property, we negotiate a proper repair on your behalf.

 

Detailed Reporting – We will inspect our client’s property, review and organize all relevant documentation, and compile a detailed report based on our findings. Our clients appreciate our quick response and our attention to detail.
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Problems We Solve

To ensure all damages have been properly identified, property owners may need the help of an expert to present their insurance claim.
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Wind Damage

Extreme wind damage is generally widespread, leaving carriers overwhelmed with little time to give every insurance claim the attention it deserves. Things to consider:

 

• Mitigation Protocols
• Exclusion Identification
• Damage Classification
• Concealed Impact/Force
• Business Interruption

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Hail Damage

Hail is one of the most common causes identified on insurance claims. It’s also one of the most often denied and/or underpaid by carriers. Things to consider:

 

• Hidden & Overlooked Damages
• Partial Repairs vs Full Replacement
• Deficient Settlement Proposals
• Additional Policy Benefits
• Licensed Representation

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Fire Damage

Heartbreaking loss of personal property and complex insurance claim requirements involved for proper recovery can be overwhelming. Things to consider:

 

• Forensic Evaluation

• Relocation Provisions

• Salvage Evaluation

• Document Replacement

• Contents Compilation

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Damage Assessment & Remediation Protocol

Wind, Water and Fire are the most common forms of property damage, TEI Claims is certified to proficiently handle losses of this nature. When making an insurance claim it is essential to accurately assess the potential costs for remediation. TEI utilizes advanced detection tools to identify and document damages. With comprehensive experience in remediation protocol and construction restoration, the TEI Claims team knows exactly what it will take to fully recover from these disasters.

Insurance Claim Appraisal

The appraisal provision is common within insurance policies and can be invoked when both sides are at an impasse. Each party hires their own appraiser to negotiate the claim (cost varies based on the claim size and complexity). Potentially, an umpire may be involved as well if the appraisers cannot find resolution. The umpire makes the final call in this scenario. Umpires fees are shared equally by the insured and insurance company.
TEI Claims will assist in the retention of contractors and adjusters if the appraisal process is invoked during our adjustment of the claim. This ensures an un-biased review of your claim, TEI Claims can also represent insureds as a third-party appraiser on a claim that we have not adjusted.
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Testimonials

  • It’s really refreshing to see the tough but honest claim advocacy and the insured was lucky your paths crossed.

    Brian Heffernan, Esq.

  • After our insurance adjuster came back to us with a "no claim" result, TEI Claims fought on our behalf to secure $1.6 million for much needed repairs. A great benefit to shareholders and most importantly, our residents. Though no one looks forward to managing the aftermath of an insurance claim, we now can be assured that if we do, TEI will help us get it done with ease.

    UV Residential, LLC - https://uvresidential.com/

  • "We so appreciate TEI Claims’ terrific protection, not just our house, you have given us our life back."

    -CA Wildfire Property Owner

  • "The value added by TEI Claims was immeasurable."

    -Reverend Jeremy Shields

  • "The Church would not be here without your assistance during Hurricane Ike. It is truly my privilege to recommend TEI Claims."

    -Pastor Ken Gurley

  • “I highly recommend TEI Claims for their efficiency, thorough investigation, and aggressive work ethic.”

    -Bishop James Carney

  • “With TEI Claims doing all the paper work and fighting with the insurance company, I was able to focus my time back on my family. TEI Claims were my knights in shining armor.”

    -The Usca Family

  • “Not only experts in your field appraisal process, but TEI Claims were such a joy to work with and give your clients a genuine sense of caring about their well-being.”

    -Magnolia Mansion

  • “Resulting from TEI Claims’ expert ability and research our insurance company willingly, without litigation and pressure from us, awarded a settlement to our church far greater than we expected.”

    -Christ Temple Pentecostal Church

  • "We wish to express extreme satisfaction with the tremendous job TEI Claims did for us in establishing the actual damages we suffered from Hurricane Ike."

    -Silsbee Oaks Health Care

  • “As our representative, TEI Claims worked with our insurance company, a registered mold remediation company, and myself to assure this process and testing was completed to meet all requirements.”

    -First United Methodist Church

  • “Our firm and our clients were very happy with the successful resolution of these claims which far surpassed any efforts undertaken without consultants and counsel”

    -Kanner & Whiteley, L.L.C.

  • “After being stonewalled by our insurance company, TEI Claims literally saved us from financial disaster after the physical disaster of Hurricane Ike!”

    -Peace Tabernacle

  • “Because of TEI Claims’ thorough reporting, our legal representatives were extraordinarily successful in achieving a settlement with our insurance companies.”

    -Academy of the Sacred Heart

  • “I had attempted to negotiate a settlement with my carrier for over a year and was essentially being ignored before TEI Claims was retained to negotiate on our behalf.”

    -1513 Associates, LLC

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